IVR & Text Banking
IVR BANKING / Access 24 (interactive voice response)
Metropolitan District Employees' Credit Union, Inc.
Access 24 System (860) 549-5349 or (860) 549-5357
Select from Main Menu:
Press 1 - for Credit Union information
Press 2 - for account information
|
Credit Union Information Press 1 - List of services & rate menu |
Account Information Press 1 - Inquiry on account |
To use once you are in the account information menu...
- Enter your account # and add a zero, then press the * key
- Key in your 4 digit PIN number
- Select from the inquiry/transfer menu
Inquiry - press 1
Transaction - press 2
| Codes to use | ||
| Savings | Loans | |
|
01 RS 02 SD 03 SS 04 VAC 05 CC 06 Tax 08 IRA 09 ER 10 ROTH |
(regular shares) (Share Drafts) (second shares) (vacation) (Christmas Club) (tax) (IRA) (Energy Reserve) (Roth IRA) |
01 L1 02 L2 03 L3 04 L4 05 L5 06 L6 07 L7 08 L8 09 L9 |
Text Banking
TEXT BANKING! Do you sometimes need to find out if you’ve got enough money to do a purchase? Do you want to find out if a certain check cleared? Want to make a loan payment? You can do all that with your cell phone. No waiting, no passwords, text message response within seconds! You never type in your account number. Your identifying factor is the cell number. That’s the first thing you have to do is register your cell phone on the banking system with us.
Send a text message to Short Code - 95495 services are free of charge, standard data/SMS fees may apply from the Mobile Carrier.
Enter Keyword – mdecu with a command code share code or loan code
| Command Code | Share Code | Loan Code |
| bal - share or loan information | RS | LS |
| hist - transaction history for either share or loan accounts | SD | L2 |
| tax - IRS totals for the prior tax year | SS | L3 |
| x - transfer funds between shares and loan accounts | VAC | L4 |
| types - list of open share and loan types | CC | L5 |
| stop - remove phone from text banking | TAX | L6 |
| help - brief command summary and syntax | ER | L7 |
| IRA | L8 | |
| ROTH | L9 |
Examples:
| mdecu bal sd | Sends balance information for the first open share draft account |
| mdecu bal rs 2 | Sends balance information for the regular share number 2 |
| mdecu bal L1 | Sends balance information for the first open L1 |
| mdecu hist sd | Sends the 6 most recent history transactions for the first open share draft account |
| mdecu hist more N | If there are more than 6 transactions from an initial hist request the member can reply more for the next 6 transactions. N will be a sequential number page number displayed at the bottom of the message (ie the text message will display “For More, Reply mdecu hist more 2”). |
| mdecu hist rs 2 | Sends history for the regular share number 2 |
| mdecu tax | Sends year to date IRS tax information for the prior tax year mdecu x rs 0 sd 0 100 Transfer $100 from regular share number 0 to share draft number 0. The share numbers are required as well as the types |
| mdecu x rs 0 L1 0 250.55 | Transfer $250.55 from regular share number 0 to Loan 1 number 0. The share/loan numbers are required as well as the types |